Service Provider Privacy Policy

Last Updated: 27 October 2026

1. Introduction

This policy explains how JIIGI collects, uses, and protects information relating to service providers who register on or use the platform.

2. Information We Collect

We may collect names, contact details, profile photographs, service categories, qualifications, experience, service areas, availability, verification documents where required, bank or settlement information, and relevant platform activity.

3. Purposes of Processing

Information may be used to register providers, verify eligibility where applicable, display provider profiles, coordinate bookings, communicate with customers, process payments or settlements, investigate complaints, prevent fraud, and meet legal obligations.

4. Customer and Booking Information

Providers may receive customer names, contact details, service addresses, booking information, and service instructions necessary to fulfil assigned jobs.

This information must only be used for authorised service-related purposes.

5. Sharing of Information

Relevant information may be shared with customers, payment providers, technology vendors, verification partners where applicable, and lawful authorities when necessary and permitted by law.

6. Payment and Settlement Records

JIIGI may process or maintain settlement details, transaction references, commission records, and payment status. Financial information will be handled in accordance with applicable law and operational requirements.

7. Security and Confidentiality

Providers must protect their login credentials and verification documents and must not disclose confidential platform or customer information without lawful authorisation.

8. Data Retention

Provider information may be retained for the duration of the provider relationship and for applicable accounting, legal, dispute-resolution, and record-retention requirements.

9. Privacy Rights

Subject to applicable law, providers may request access to, correction of, or erasure of their personal information and may exercise other applicable privacy rights by contacting JIIGI.

10. Communications

JIIGI may send registration updates, booking alerts, settlement information, security notifications, and relevant service communications. Promotional communications will be handled according to applicable requirements.

11. Policy Changes

JIIGI may update this policy when required by changes to its operations, services, or legal obligations. Updates will be published on the platform.

12. Contact Information

JIIGI – On-Demand Services
Email: info@jiigi.com
Phone: +91 95029 76632

13. Applicable Law

This policy is intended to comply with applicable Indian data protection and other relevant laws.