Service Provider Terms and Conditions

Last Updated: 27 October 2026

1. Introduction

These terms govern the registration and use of the JIIGI platform by service providers offering services to customers.

2. Registration and Verification

Providers must submit accurate personal, contact, professional, and payment information requested during registration. Providers must supply valid licences, certifications, or verification documents where required.

3. Provider Profile

Providers are responsible for keeping their service descriptions, prices, availability, qualifications, and contact information accurate and up to date.

4. Booking Acceptance

Providers must manage booking requests through the designated platform features and communicate availability accurately. Accepted bookings should be fulfilled as confirmed or promptly reported for rescheduling or cancellation.

5. Service Delivery

Providers must perform accepted services professionally, safely, and in accordance with the agreed scope, applicable laws, and relevant professional standards.

6. Pricing and Payments

Providers must follow the applicable pricing and payment rules communicated by JIIGI. Any platform commissions, service fees, deductions, or settlement arrangements must be disclosed through the applicable provider agreement or platform policy.

7. Cancellations and Customer Conduct

Providers must notify JIIGI promptly if they cannot fulfil a booking. Providers must treat customers respectfully and must not engage in harassment, discrimination, fraud, or unauthorised charges.

8. Customer Information

Customer details obtained through JIIGI may only be used for legitimate booking fulfilment, communication, and related authorised purposes. Providers must not misuse, sell, disclose, or retain customer information unlawfully.

9. Confidentiality and Platform Use

Providers must protect their account credentials, confidential information, and platform access. Unauthorised access, fraudulent activity, manipulation of bookings, or attempts to circumvent applicable platform rules are prohibited.

10. Complaints and Disputes

Providers must cooperate reasonably with investigations into booking complaints, payment disputes, and service-related issues. JIIGI may review available evidence and take action under its applicable policies.

11. Suspension and Termination

JIIGI may suspend or terminate provider access for fraud, repeated service failures, misuse of customer information, or material violations of these terms, subject to applicable law and contractual obligations.

12. Independent Responsibilities

Providers are responsible for applicable taxes, professional qualifications, permits, insurance, and legal obligations associated with their services, as applicable. The actual legal relationship between JIIGI and a provider will be determined by the applicable agreement and law.

13. Changes to Terms

JIIGI may revise these terms from time to time. Updated terms will be published through the platform or communicated through appropriate channels.

14. Governing Law

These terms are governed by the laws of India, subject to mandatory applicable legal requirements.

15. Contact Information

JIIGI – On-Demand Services
Email: info@jiigi.com
Phone: +91 95029 76632